ClosetCue Privacy Policy
Last updated: 19 September 2026
Your closet stays on your phone. ClosetCue keeps a small account so your free week and your subscription follow you to a new phone — that account holds your email address and what you have paid for, and nothing about your wardrobe.
ClosetCue is published and operated by Sarang AI Technologies Inc., a corporation incorporated in Alberta, Canada. In this policy, “we,” “us” and “our” mean Sarang AI Technologies Inc.
What stays on your phone
The clothes you add, the photographs you take of them, your wear history and your planned outfits are written to a private database inside the app's own storage on your device. Other apps cannot read it, and it is never uploaded to us or to anyone else. There is no table for garments, photographs or outfits on our server, because we never built anywhere to put them.
The same on-device database holds your settings: the name you chose to be greeted by, Celsius or Fahrenheit, the occasion you usually dress for, your home city, and the style leanings you picked during setup. ClosetCue does not scan your face, photograph you, or record anything about your appearance.
What we hold on our server
Only what is needed to know who you are and whether you have paid:
| What | Why |
|---|---|
| Your email address | To identify your account, and to send the emails that confirm your address, reset a password, or confirm a deletion request. |
| Your password | Stored only as a salted, one-way hash. We cannot read it, and neither could anyone who obtained a copy. |
| Google or Apple sign-in identifier | Only if you choose to sign in that way: the identifier the provider gives us for you, so that signing in again reaches the same account. |
| When your free week started | So the trial belongs to you rather than to one installation of the app. |
| Your purchases | Which product you bought, whether it is active, when it renews or expires, and the purchase details the store returns to confirm it — Google Play's order reference or, on iPhone, the transaction record the App Store signs (including a transaction number). Used to unlock what you paid for. |
| Sign-in sessions | Stored only as hashes, to keep you signed in on your device. |
| One-time email links | Stored only as hashes. Confirmation links expire after 24 hours; password-reset and deletion links after one hour. |
Permissions and why they are asked for
| Permission | Why | What leaves the device |
|---|---|---|
| Camera | To photograph a garment when you add it to your closet. | Nothing. Photos are saved into app storage only. |
| Photos | To let you pick an existing picture of a garment instead of taking a new one. | Nothing. A copy is saved into app storage only. |
| Approximate or precise location | To look up the weather where you are, so outfit suggestions match the forecast. | Latitude and longitude, rounded to four decimal places and sent straight from your phone to the weather service below, with no account or identifier attached. We never receive them. |
All three are optional. Decline any of them and ClosetCue still works — you can enter the day's conditions by hand instead of using location, and garments can be represented by a colour swatch instead of a photo.
Services that receive data
| Service | What it receives, and why |
|---|---|
| Railway | Hosts our server and the database described above. |
| Resend | Sends account emails. It receives your email address and the message being sent. |
| Google Play | Processes payments made on Android. If you sign in with Google, Google also confirms your identity to us. |
| Apple | Processes payments made on iPhone, and tells our server when a subscription renews, is cancelled or is refunded. If you choose Sign in with Apple, Apple also confirms your identity to us. |
| MET Norway | The Norwegian Meteorological Institute, which provides the forecast. Your phone asks it directly, and the request carries the coordinates, rounded to four decimal places, and the name of the app so they can see which application is asking. It carries no account, no identifier and nothing about you, and we never receive it. |
| Google ML Kit, on Android | Cuts each garment out of its background. This happens on your phone, and your photos are never sent. Like every ML Kit feature, it sends Google technical information for diagnostics: the phone’s make, model and system version, ClosetCue’s version, how quickly the tool ran, and an identifier used for those diagnostics. It carries no photo and nothing about your account. On iPhone, the same step is done by the phone’s built-in tools. |
| Your phone's location service | Turns coordinates into the name of your city for display. On most Android phones this service is provided by Google as part of the operating system; on iPhone, by Apple. |
Like any web service, our hosting provider may keep standard request logs — such as the IP address and time of a request — for security and operations, under its own terms. These services may process data outside your country.
What ClosetCue does not do
- No upload, backup or sync of your closet or your photographs.
- No analytics, crash reporting, or usage tracking of our own. The only diagnostics that leave your phone are ML Kit’s, described above.
- No advertising, and no advertising identifiers.
- No selling or sharing of personal data for anyone else's purposes.
How long we keep it
Your account data is kept until you delete your account. When you do, it is removed from our database immediately and completely — your email address, sign-in identifiers, sessions and purchase records all go together. Google Play and the App Store keep their own records of payments under their own terms, and Resend keeps delivery logs under its own.
Your control over your data
On your phone — any of these permanently removes it:
- Delete an individual garment from inside the app.
- My Profile → Erase everything — your closet, every photograph, your wear history and your settings, in one step.
- Clear the app's storage from Android Settings, or uninstall ClosetCue.
Your account — either of these deletes it from our server:
- My Profile → Delete my account, inside the app.
- closetcue.app/delete-account, which works even if you no longer have the app.
Deleting your account does not cancel a subscription, because Google Play or the App Store manages that billing and we cannot reach it. Cancel it first: in the Play Store under Payments & subscriptions, or on iPhone in Settings → your name → Subscriptions.
Wherever you live, you can ask us for a copy of the personal data we hold about you, or ask us to correct or delete it, by writing to support@closetcue.app.
Security
Everything between the app and our server travels over HTTPS. Passwords, sessions and emailed links are stored only as one-way hashes, so a copy of our database would not contain anything that works as a key to your account.
Children
ClosetCue is not directed at children under 13, and we do not knowingly collect personal data from them. If you believe a child has created an account, write to us and we will delete it.
Changes to this policy
This version adds accounts. The previous version said ClosetCue collected no personal data, which was true when it was written, and promised that this policy would be updated before any version that collected data was released. This is that update.
If what we hold changes again, this policy will be updated before that version is released, and the change will be described in the app's release notes.
Contact
Questions about this policy: support@closetcue.app
Sarang AI Technologies Inc.
Alberta, Canada