Support

Almost always this means the app cannot tell your garments apart. Colour is a fifth of an outfit's score, and ClosetCue reads colour from the name you give a piece — there is no colour picker, because "black wool coat" is faster to type than three dropdowns.

If your items are called "Top" and "Bottom", every one of them falls back to the same default colour and the scoring goes half-blind. Open a garment and rename it to include a colour and the kind of thing it is: "navy wide-leg jeans", "cream linen shirt". Warmth, formality and season are read from the name too.

The other cause is a thin closet. If you own one pair of shoes, every outfit has to use them.

ClosetCue asks a weather service for the forecast at your coordinates. If you declined location access, it cannot — set your city by hand in My Profile, or enter the day's conditions directly on Style Today.

If the temperature looks off, check the city on Style Today is actually where you are. Switching between Celsius and Fahrenheit is in My Profile.

In ClosetCue's own private storage on your device, where other apps cannot read them. They are never uploaded, and there is no cloud copy — which also means there is no backup. Photos live and die with the app on that phone.

Any of these removes it permanently:

• Delete an individual garment from inside the app.
• My Profile → Erase everything — closet, photos, wear history and settings, in one step.
• Clear the app's storage from Android Settings.
• Uninstall ClosetCue.

Those remove what is on your phone. Your account — your email address and your subscription record — lives on our server; delete it from My Profile → Delete my account, or at closetcue.app/delete-account if you no longer have the app.

Deleting your account does not cancel a Google Play subscription. Cancel that in the Play Store under Payments & subscriptions first, or it keeps renewing.

Yes. In My Profile, save a copy of your closet to a file, then restore it from that file on the new phone. Sign in with the same account and your subscription follows automatically.

We never hold a copy of your closet ourselves — the file goes wherever you send it, which is the trade-off that keeps your wardrobe private.

Cut-outs work best on a plain, contrasting background with even light — a garment laid flat on a bed or floor, photographed from directly above. Busy backgrounds and shadows confuse it. Retake the photo from the garment editor and it will replace the old one.

My Profile → Language. Nine are available: English, Spanish, French, German, Dutch, Arabic, Hindi, Punjabi and Simplified Chinese. Arabic switches the whole layout to right-to-left immediately, without needing a restart.

Everything is free for your first seven days, with no card needed. After that, outfit suggestions, the week ahead, packing lists and A or B need a subscription — monthly, yearly, or bought once and kept.

Your closet, your photos and the export stay free and open whatever you decide. No ads, and no analytics gathering data to sell.

Write to support@closetcue.app. For a bug, the useful details are: your Android version, the phone model, what you expected, and what happened instead. Screenshots help more than descriptions.